Opening Titles and Closing Remarks

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The Other Great Debate. Which side are you on?

Intense is the only way to describe the debate in my office last Friday. Intense and full of conviction. And passion! Everyone is deeply passionate about their position on the matter. Intense, full of conviction and passion!

It started mid-afternoon. We're all feeling a little on edge. I've been through downturns and slumps before. Most of my employees are young. Wild and busy times are all they know. The great smooth or nubby debate released a waterfall of emotion, catching me off guard.

In the end, I was isolated; trying hopelessly to advocate my position. No one was buying. I looked to Tammy, our Sales VP for support. Using skills she's honed over years of selling - wanting to acknowledge and validate everyone's position - she completely ducked taking sides. Waving her hands and turning away she left me on my own . . . alone . . . isolated. Like the nubby one on the ledge by the copier.

Kara is a terrific Closer. She is assertive when the situation warrants. She did not back down. When I questioned her belief that - "everyone knows that smooth is better!" - immediately she turned to Stephanie and Jeanette for testimonials. I heard a litany of reasons why smooth is better ending with the most convincing argument so far - "Nubby is icky!"

For further confirmation of my cluelessness, they get Jamie and Barbie from our Eastside office on the speaker phone. Stunned, I listened to Jamie, as nice a person as you'll ever meet, immediately and without coaxing, deliver a fiery rant that completely undermines my position. "Of course smooth is better", she concludes, as if only a moron could believe otherwise.

Desperate now, I called to Jack and Elizabeth, two of our abstractors, for help. They sat quietly with a smirk. That abstractor smirk I've often seen across the room in the Recorder's office. That smirk that says "I know the answer; too bad that I am not a part of your conversation."  No help at all.

So, here is the question. Smooth or nubby? Paper clips that is. Which are better; smooth or nubby paper clips?

The emboldened majority insists that smooth paper clips are better. That's what we'll use in the office. They must be obeyed. I am an independent thinker, a maverick, and my own man. I will use nubby clips from the secret stash in my desk drawer.

How about you? Smooth or nubby? We all want to know.

13 commentsJohn Bethell • September 28 2008 09:16AM

Comments

Nubby looks great on actors in the movies -- but I don't want a nubby (unshaven faced) boyfriend.  I agree with your staff -- smooth is better -- only in the movies is nubby ok. ~ Evelyn

Posted by Property Connections Realty Inc. about 1 year ago

I would say that 'smooth' is an improvement......and came into existence because 'nubby' was no longer adequate or efficient............they have become outdated........:-)....some people resist change because the devil you do know is more comforting then the devil you don't know....unfortunately angels aren't options..........or are they?

Posted by Liz Moras ~Chilliwack Realtor, Chilliwack, Hope, Langley, Abbotsford (Harrison Hot Springs, Cultus Lake) about 1 year ago

Evelyn: Yes, nubby doesn't cut it in my home either!

Liz: "Some people resist change", you say? I resemble that remark!

Thanks for the comments.

John

Posted by John Bethell (John Bethell Title Company, Inc.) about 1 year ago

And the look on your face...Priceless! In the Title world you hire employees that pay attention to all the fine details! You just had no idea that details were very important even when purchasing paper clips!!! The day of this great office humor I attended a motivational seminar by Terry Watson "Why be Normal". Terry stressed that Humor is important for Success! Another Unique quality of John Bethell Title, we know how to laugh at the simple things in life! PAPER CLIPS.....

Posted by ~Tammy about 1 year ago

Myself, I like nubby.  But then I'm an old fart.

Mike in Tucson

Posted by Mike Jones (SUNSTREET MORTGAGE, LLC) about 1 year ago

Tammy . . . yes, we laugh at the simple things - why is everyone pointing at me?

Mike: It's interesting. A number of friends have emailed me rather than come out of the closet on this and leave a comment. It appears the we have a Mars and Venus thing going on here. No women like nubby and no men like smooth. No wonder we don't always get along!

Thanks for stopping by!

Posted by John Bethell (John Bethell Title Company, Inc.) about 1 year ago

John:  The big smooth ones.  Nothing small.  Those things are worthless for the piles of paper we turn in.  The nubby ones would be fine too....as long as they are large.

Posted by Chris Ann Cleland, GRI, SFR (Long & Foster, Gainesville, VA) about 1 year ago

What a nice departure from the serious stuff, thanks for the laugh!

Posted by Caren Wallace-Portage Lakes Real Estate Agent (Stouffer Realty, Akron, Ohio) about 1 year ago

Chris Ann -  Sorry, we're only discussing smooth or nubby here, not big or small. (btw-I like your cats!)

Caren - You're welcome. So which side are you on? Smooth or Nubby?

Thanks for checking in!

Posted by John Bethell (John Bethell Title Company, Inc.) about 1 year ago

If your office was paperless, there would be no debate!

 

Posted by Chris Dickens about 1 year ago

Chris, before our office can become paperless, the world must become lawyerless ;-)

Posted by John Bethell (John Bethell Title Company, Inc.) about 1 year ago

Well, John, thank you for introducing me to your whole office staff before I figured out what the heck you were talking about.  Sounds like a great group of people.

I gave up paper clips.  I am hooked on binder clips.  They work for everything.  I even keep one clipped on the strap on my camera - I can use it to hold my hair back from blowing over the lens while taking photos in the wind.

And they are smooth.  :)

Posted by Virginia Hepp - Mesquite NV MLS - Sun City Mesquite - Buyer Representative (ERA - Mesquite NV Homes For Sale) about 1 year ago

Virginia: Yes, I'm incredibly fortunate to work with a great group of people. Binder clips, eh? I recall being the victim in a similar beatdown about which size of binder clip is best. Medium seemed to prevail although those of us who know, prefer large.

Posted by John Bethell (John Bethell Title Company, Inc.) about 1 year ago

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